Thank you for shopping at Glows Extra. We are committed to providing you with high-quality products and ensuring your satisfaction. If you are not entirely satisfied with your purchase, we’re here to help.

1. Returns

You have [15] calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Your item needs to have the receipt or proof of purchase.

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

3. Exchanges

If you need to exchange an item for a different one, please contact our customer support team. You will be responsible for paying for the shipping costs for returning your item. Shipping costs are non-refundable.

4. Damaged or Defective Items

If you received a damaged or defective item, please contact us immediately. We will work with you to resolve the issue promptly.

5. Contact Us

If you have any questions about our Refund and Returns Policy or need assistance with the return process, please contact our customer support team at [90 501 029 22 53].